Fast diagnosis and fixes
We troubleshoot the problem properly and quickly and, where possible, resolve it immediately.
Remote IT support, fixed with you in control
As long as you have an internet connection, we can diagnose your computer problem and often fix it there and then, with no engineer callout and far less downtime.
Start a support session
Already speaking with us? Download the TeamViewer QuickSupport tool, run it when the download finishes, then follow the prompts. Wait for the QuickSupport window and give your engineer the ID shown.
Not sure which to use? Call us on 09 303 3070 and we will guide you.
How a remote session works
- Conducted by an Action IT engineer
- Entirely secure, so your systems are not put at risk
- Works wherever you are, as long as the machine is online
- Interactive: you see, and can comment on, everything we do
What we can do remotely
Deeper system health checks
A more thorough review to find root causes and faulty hardware before they cause bigger problems.
Warranty and vendor liaison
We review your hardware warranty terms and liaise with manufacturers and spares vendors to avoid costly downtime.
End-to-end maintenance
Systems maintenance plus clear recommendations on the overall health of your IT.
Ready to get IT sorted?
Save on downtime and callout costs. Get help now.